Our Privacy Pledge

Effective Date: January 1, 2026

At Lovin’ Tails (lovintails.dog), we care about your privacy as much as you care about your pup. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

When you visit Lovin’ Tails, we collect certain information to ensure a smooth shopping experience:

• Device Information: Web browser, IP address, time zone, and cookies installed on your device.
• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Pet Information: If you provide details about your dog (name, breed, allergies) to customize your treats, we store that to personalize your orders.

We use the Order Information generally to:

• Fulfill any orders placed through the Site (processing payment, arranging for shipping, and providing invoices).
• Communicate with you (order updates, customer support).
• Screen our orders for potential risk or fraud.
• With your permission, send you newsletters or "pawsome" discount codes.

We share your Personal Information with third parties to help us use your information, as described above. For example:

• E-commerce Platform: We use [Godaddy] to power our online store.
• Analytics: We use Google Analytics to help us understand how our customers shop.
• Compliance: We may share info to comply with applicable laws and regulations or to respond to a subpoena.

If you are a resident of certain regions (like the EU or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us at the email below to exercise these rights.

When you place an order through Lovin’ Tails, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.